Troubleshooting Guide: Shark Vacuum Not Charging? Try These Simple Fixes

WriterEmily Thompson

3 March 2024

Troubleshooting Guide: Shark Vacuum Not Charging? Try These Simple Fixes


Have you ever experienced the frustration of your Shark vacuum not charging? It can be a real inconvenience, especially if you rely on your vacuum to keep your home clean. But before you rush out to buy a new one or call for repairs, there are a few troubleshooting steps you can take to try and fix the problem yourself.

In this blog post, we'll walk you through some common reasons why your Shark vacuum may not be charging and provide you with simple solutions to get it up and running again.

Why is My Shark Vacuum Not Charging?

There are a few common causes for charging problems with Shark vacuums, especially if they are relatively new. These issues are usually related to positioning or power problems, but they can be easily resolved with a little bit of troubleshooting.

Step 1: Check the On/Off Switch

The first thing you should do if your Shark vacuum is not charging is to check the on/off switch. Sometimes, the switch can accidentally get flipped to the off position when the vacuum bumps into furniture. If the switch is off, the vacuum won't charge even when it's placed on the charging dock.

To fix this issue, simply locate the on/off switch on your Shark vacuum and make sure it's in the on position. This simple fix may be all you need to get your vacuum charging again.

Step 2: Ensure Proper Placement

Another common reason why your Shark vacuum may not be charging is improper placement. Your vacuum should have blue LED indicator lights on the top to show the battery strength. If at least one of these lights is on, it means that your vacuum has enough remaining battery life to go back to its charging dock automatically.

However, if all the lights are off, it indicates that the battery is too empty to make it back to the dock on its own. In this case, you'll need to manually carry the vacuum back to the dock and place it in position for charging. It's also worth noting that when using your robot vacuum for the first time, it usually needs to be charged in the dock before it's ready for action.

Step 3: Clean the Charging Contacts

The charging contacts on your Shark vacuum and the charging dock can sometimes get dirty or dusty, preventing a proper connection and hindering the charging process. To fix this issue, you'll need to clean the contacts on both the vacuum and the dock.

Using a soft cloth or cotton swab, gently wipe the metal contact points on the vacuum and the metal plates on the charging dock. This will remove any dirt or debris that may be interfering with the charging process. Once the contacts are clean, place the vacuum on the dock and check if the battery indicator lights start blinking, indicating that it's charging.

Step 4: Check the Charging Dock

While less common, there may be an issue with the charging dock itself that is preventing your Shark vacuum from charging. Start by checking if the dock is receiving power and if the green light on the side is illuminated. If not, make sure the dock is plugged in and try using a different outlet to see if it can get power elsewhere.

It's also important to ensure that the dock is placed in an area free of obstructions. It should have three feet of space on either side and five feet of space in front of it. If there isn't enough room, the vacuum may not be able to make it back to the dock properly.

Step 5: Inspect and Replace the Battery

If none of the previous steps have resolved the issue, it's time to take a closer look at the battery. Open up the battery case on your Shark vacuum and check if the battery has become dirty or has slipped away from its contacts. Cleaning and repositioning the battery may solve the problem.

However, if the battery is old or damaged, it's recommended to order a replacement battery that matches your model. This will ensure optimal performance and charging capabilities for your Shark vacuum.


Dealing with a Shark vacuum that won't charge can be frustrating, but it doesn't necessarily mean you need to replace it. By following these simple troubleshooting steps, you can often identify and fix the problem yourself, saving you time and money.

If none of these tips work, it may be a sign that it's time for a new vacuum. In that case, be sure to check out our list of the best Shark vacuums to find a model that suits your needs.

Remember, regular maintenance and proper care can help prolong the life of your Shark vacuum and ensure it continues to perform at its best. Happy cleaning!

About the author
Emily Thompson
Emily Thompson
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Emily Thompson is a renowned Vacuum Tech Analyst and Writer, known for her in-depth reviews and cutting-edge news on the latest in vacuum technology. With a knack for breaking down technical jargon into easy-to-understand language, Emily has become a trusted voice in the vacuum tech community.

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